Compare Zoho CRM across 11 key categories to find the best CRM for your business needs.
| Category | Zoho CRM |
|---|---|
| Overall Score | 8.5 |
Core Features Weight: 15% | 8.5 Comprehensive features at good value |
Ease of Use & User Experience Weight: 15% | 8.0 User-friendly with modern interface |
Implementation & Onboarding Weight: 10% | 8.3 Relatively straightforward setup |
AI & Advanced Automation Weight: 10% | 7.5 Zia AI assistant provides good automation |
Customization & Scalability Weight: 10% | 8.2 Strong customization options |
Integrations & Ecosystem Weight: 10% | 8.0 Good integrations especially within Zoho ecosystem |
Vendor Viability & Popularity Weight: 5% | 8.5 Established vendor with growing presence |
Pricing & Value Weight: 10% | 9.0 Excellent value for features provided |
Support & Community Weight: 5% | 7.5 Good documentation but support can be uneven |
Future-Proof Technology Weight: 10% | 7.8 Continual improvement and new features |
Analytics & Reporting Weight: 5% | 7.5 Solid reporting capabilities |
Compare the enterprise leader against the inbound marketing specialist
Budget-friendly options with different specialties
Three popular options for growing businesses
Compare the top enterprise CRM solutions
Small business CRM solutions compared
Marketing automation specialist vs CRM pioneer