Score Calculation Demonstration

Input Data

{
  "q4": "often_a_concern",
  "q5": "serious_concern",
  "q6": "sometimes_a_concern"
}

Questions in this Category

Calculation Steps

1. Find all questions for the category "System Adoption & Utilization":
   • Question 4: Our team members don't regularly use our CRM system
   • Question 5: Our CRM system is difficult to use and requires complex workflows
   • Question 6: Our reporting is inconsistent or unreliable
2. Get responses for each question:
   • q4: often_a_concern
   • q5: serious_concern
   • q6: sometimes_a_concern
3. Convert responses to numeric values using the scoring weights:
   • 'rarely_a_concern' = 0
   • 'sometimes_a_concern' = 1
   • 'often_a_concern' = 2
   • 'serious_concern' = 3
4. Calculate the average score:
   (2 + 3 + 1) / 3 = 2.00

Final Score